For venues & convention centers
Replace your in-house AV. Keep the revenue. Brand the experience.
HPS runs your in-house AV under your brand. Planners self-serve from a portal that looks like you, the math is better for them, and you take a clean rev-share on what we invoice. 60 days from contract to first event on the new platform.
By the numbers
The math on a typical 3-day, 300-person conference.
Same gear, same scope, same venue. Different model. Different outcome for everyone — the planner, the venue, and the in-house team.
60 days
from contract to first event on the new platform
$0
cost to the hotel — we invoice the planner, share rev with the venue
10–15%
rev share to the venue on what we invoice the planner
27–29 days
automated outreach before every booking
The status quo
What every hotel hates about the in-house model.
The legacy in-house AV provider — usually Encore — is the largest source of planner complaints at most hotels. We have heard the war stories.
Planners call, planners email, planners wait
They wait two days for a quote. They book the other hotel. Your AV provider just cost you the room block.
Opaque pricing that planners notice
Encore's own SEC filing says the in-house provider pays the hotel 30 to 50% of every invoice. That commission is baked in before anyone turns on a light. Planners see it. They leave.
No visibility into what's coming
You have 14 events on the books next month. You don't know which ones need AV. Nobody is upselling internet. Nobody is following up. Revenue is leaking.
Planners bring outside AV anyway
Encore's own SEC filing: "event planners retain the option to use outside providers." That's the leverage planners have. Most don't know it. The ones who do are gone.
The HPS model
What we do differently.
Six things the in-house provider will not do — because their business model depends on you not knowing they exist.
No commission, ever
We don't pay the hotel a commission on the back end. We pay you a small rev-share on what we invoice. The math is the same or better for you, and the planner pays 30 to 40% less.
Self-service ordering, white-labeled
Your event clients get a branded portal — your logo, your colors, your domain. They browse, configure, and pay in under two minutes. No phone tag, no quote forms. Stripe checkout. No account required.
Automated event detection
TripleSeat integration watches every booking and triggers personalized outreach 27 to 29 days before each event. Deep links to your branded AV and WiFi portals. No more "we didn't know they needed a mic."
Line-itemed invoices, every time
What the planner sees is what they pay. No bundled service charge. No "patch fee" invented at the end. Compare any quote you bring us from the in-house provider — line for line, for free.
Same gear, better tech
JBL SRX. Midas M32. Blackmagic ATEM. Shure ULX-D. LED walls. The brands the in-house provider uses — plus a self-service portal and a real-time dashboard they will never build.
Named lead tech on every event
A1, A2, LD, video, stage. Your techs know your venue by the second event. They're your team, not rotating contractors flown in from somewhere else.
"In-house AV providers are economically aligned with the venue, not with your event, because their contracts are built on commissions paid back to the hotel… In-house pricing runs high because a hotel commission, often 30% to 50% of the invoice, is baked in before anyone turns on a light."
Next step
See the platform.
We built the entire in-house AV stack — self-service portal, automated outreach, Stripe checkout, real-time dashboards, branded for your venue. The platform is what runs the program above.
30-minute demo
No slideware. Just the platform.
We show you the platform live. We walk through the math on a real 3-day, 300-person event. We answer your hardest questions about migration, exclusivity, and what happens to your current in-house contract.